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How do I edit an address group

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Contributor

How do I edit an address group

I need to change the contents of an email address group. I can't get anything to work in the address book. I click on the name of the group and the cicle of dots, that is supposed to indicate progress, just keeps going around.

Accepted Solution

Re: How do I edit an address group


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. If it works OK then you will know the problem probably lies with the first browser. eg: if you are using Internet Explorer, try Chrome or Firefox.





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Email Expert

Re: How do I edit an address group


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. If it works OK then you will know the problem probably lies with the first browser. eg: if you are using Internet Explorer, try Chrome or Firefox.








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Gold Problem Solver

Re: How do I edit an address group

Have you tried clicking on Edit below the Group name in the address book?



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.