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How do I delete entries from my Xfinity email safe list?

Regular Visitor

How do I delete entries from my Xfinity email safe list?

I don't use Xfinity email safe list feature anymore, and while I have turned it off, it still contains the email addresses in it that were part of my safe list. How do I delete them?

Email Expert

Re: How do I delete entries from my Xfinity email safe list?

In the old email format, to the right of the field where the address is in the Safe List section, there should be an X you can click on to delete it.  It will prompt you with a pop-up asking if you are sure you want to delete it.  In the new email format, there should be a little trash can icon to the right of the address.




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Regular Visitor

Re: How do I delete entries from my Xfinity email safe list?

No X or trashcan.

Email Expert

Re: How do I delete entries from my Xfinity email safe list?

I can only show you what I'm looking at.  I made up phoney email addresses:

 

Old format------------------

 

 

Screen Shot 2016-11-09 at 2.25.26 PM.jpg

 

 

New format-------------------

 

 

Screen Shot 2016-11-09 at 2.26.13 PM.jpg

 

 

 

How are you accessing your email--------on a computer or tablet or what?




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Mark it as a solution!solution Icon