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How do I add a second e-mail address (new user)

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How do I add a second e-mail address (new user)

The instructions for adding a new username do not work as far as I can see.   I have not found any tab for a "primary" user or to "Add a user"  What?

Service Expert

Re: How do I add a second e-mail address (new user)


Tomatoguitar wrote:

The instructions for adding a new username do not work as far as I can see.   I have not found any tab for a "primary" user or to "Add a user"  What?


Take a look at this link to determine if your account is primary or secondary ( it does happen ): http://forums.xfinity.com/t5/Comcast-ID-and-Sign-In/zim1957/m-p/2655540/highlight/true#M3359 

 


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Gold Problem Solver

Re: How do I add a second e-mail address (new user)

Just to add...You must sign in with your Primary Username and password.

Then:

click on My Account

Click on Users and settings tab

Click on Add a User.  A new window opens for you to create the new user.

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