Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,410

members

12

online now

1,954,196

discussions

Top

How can I retrieve recently deleted e-mails

New Poster

How can I retrieve recently deleted e-mails

How can I retrieve recently deleted e-mails?

Email Expert

Re: How can I retrieve recently deleted e-mails

You have a feature called “Recover Deleted Items”. It appears only in the default Full version of

XC. It is intended to recover emails that you deleted to the Trash folder. To see if you

have it, right-click on the Trash folder. You will see a small pop-up menu, and the last

choice at the bottom is “Recover Deleted Items”. If you have that, click on it and it will

open a window showing emails that you deleted. It is supposed to go back 15 days,

but may go back farther than that. From that window you can restore emails to any folder you have.

 

If the emails went missing for any other reason, the feature supposedly won’t show

them. E.G: if your deletion schedules deleted them or you have a malware infection of

some kind.

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon