Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,467

members

76

online now

1,952,554

discussions

Top

Help with email

Regular Visitor

Help with email

How do I put my email in alpha order

Email Expert

Re: Help with email

If you are still on the old email format, right-click on any message in the list, and you will see this----------------

 

 

Message Sort Order from Message List.jpg

 

 

If you select either From or Subject, it will sort them alphabetically.

 

If you are on the new email format, at the top of the message list click on "Sort by", and again pick either From or Subject.  But be advised that if you choose From, some people are seeing the list get sorted by the email address of the sender rather than the name.  This is a bug they haven't fixed yet.  




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Visitor

Re: Help with email

Not helpful. I like the old format. Your suggestions did not put them in alpha order.
Why did you change something that wasn't broken??