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Help - hating this 'new' format - I want the old back NOW.

New Poster

Help - hating this 'new' format - I want the old back NOW.

Please let me know where/how I can get support with this new email - NOT an improvement at all. I want the old one back.

New Poster

Re: Help - hating this 'new' format - I want the old back NOW.

I HATE!! the "new" Comcast/Xfinity email format.

 

It is horrible!

 

Why did they change it when it worked just fine?

 

They even changed my first name from what I used to use.

 

What can we do about this?

 

I am very angry about this!

Email Expert

Re: Help - hating this 'new' format - I want the old back NOW.


judeiam707 wrote:

Please let me know where/how I can get support with this new email - NOT an improvement at all. I want the old one back.


Once you have been migrated to the new format, there is no way to revert to the old one.  Did you have a question about the new format?




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Frequent Visitor

Re: Help - hating this 'new' format - I want the old back NOW.

I HATE it also.  Please go back to the old format.  too many issues.

New Poster

Re: Help - hating this 'new' format - I want the old back NOW.

It is virtually unusable. I've been a Comcast email user forever and am looking to change. This is unacceptable.

Email Expert

Re: Help - hating this 'new' format - I want the old back NOW.

You have options:

1) Enable the account in a desktop email client like Outlook, Thunderbird, Windows Mail (Windows 10) or some other. That way you can access your account and don't have to look at the Comcast UI. There are a lot of other advantages using a client over only webmail anyway.

2) Set the account to auto-forward to some other, non-Comcast, account you have like Outlook.com, Gmail, Yahoo, Mail.com or some other.

3) Some webmail providers now give you the ability to set up external accounts and use their interface. Notable examples would be Gmail, Outlook.com, and Mail.com. Comcast webmail now has this feature as well.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

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Mark an Answer!solution Icon

New Poster

Re: Help - hating this 'new' format - I want the old back NOW.

I totally agree. Hate the new email. Why would they make it worse????????

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