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Help - How do I move years of Comcast web mail to gmail or pc??

Frequent Visitor

Help - How do I move years of Comcast web mail to gmail or pc??

Hi - I will be moving in a few months and I won't have comcast as my cable company. 

I have been using Webmail for many years and keeping LOTS of them. 

How to I get Webmail to transfer to Gmail or to Outlook 2010 on my computer?  

I would like to keep everything. 

 

thanks 

Julie 

Gold Problem Solver

Re: Help - How do I move years of Comcast web mail to gmail or pc??

See this clickable link.
http://customer.xfinity.com/help-and-support/internet/about-easychange/

CC


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Gold Problem Solver

Re: Help - How do I move years of Comcast web mail to gmail or pc??

If you don't want to use Easychange, here are the directions to move email from Comcast to a different email program.

Moving email from Comcast's webmail (aka Xfinify Connect) to your computer.

People want to do this for a variety of reasons, the main ones being to backup the email, or to get local copies prior to switching ISPs.

Notes
You have to do this with an email client (like Outlook Express, Outlook, Windows Mail, Thunderbird, etc.).
You can only do this via POP3, and POP3 can only download email that's in the webmail Inbox.
IMPORTANT The default behavior of almost all POP3 email clients is to delete messages after downloading them. If you want copies of your email to still be available via webmail you have to configure the email client to "leave messages on server".
Different email clients have different ways of storing email. Although it's generally possible to export/import the various formats from client to client, viewing the downloaded email conveniently will always require using an email client.

Setup
Empty out the Inboxes of both webmail (unless you're only interested in what's in the webmail Inbox) and the email client. Create Temp folders and move messages in the Inbox to the Temp folder if necessary.
Create folders in the email client that correspond to the webmail folders.
Email client config: port 995, SSL, Leave messages on server; detailed configuration steps for some common email clients can be found here: http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/E-Mail-Client-Settings-customer-generat... . That doesn't address the "Leave messages on server" aspect. Best bet there is to Google on "'your email software' 'version number' + leave messages on server" (without the single or double quotes).

How to do it
Move a folder's worth of messages into the webmail Inbox.
Download via email client
Move messages in the client Inbox to the appropriate folder (should be as simple as CTRL-A > Move)
Move messages in the webmail Inbox back to where they were.
Move another folder's worth of messages into the webmail Inbox.
Etc.


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Frequent Visitor

Re: Help - How do I move years of Comcast web mail to gmail or pc??

Hi and thanks for the great information on how to transfer from Xfinity to another provider. Seems that Easy Change will will only work for transfering from another to Xfinity. 

I want to transfer from Xfinity to my new provider.  Guess I will have to follow your step by step instructions.  I hope it will transfer all my sent emails and emails in my folders and my inbox. 

I have my preferences as never delete, so hopefully it will work.  

Seems like it will be time consuming so will not try it till I decide for certain if I want to use  Internet/cable provider email or other. 

 

Email Expert

Re: Help - How do I move years of Comcast web mail to gmail or pc??

Just to add------for email that you consider important or that you want to keep long term------don't use an account tied to an ISP like Comcast for the very reasons you are citing.  Use Gmail, MSN, Yahoo or something else not tied to your ISP.  Ideally use an email client like Outlook, Thunderbird, Mac Mail or some other.  That way no matter what you have your email on your computer if you do it right.

 

Of course  you could also buy your own domain and pay to have it hosted someplace, which is even better.




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I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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