Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,478

members

55

online now

1,951,917

discussions

Top

Has anyone made email filters function in Xfinity Connedt

Frequent Visitor

Has anyone made email filters function in Xfinity Connedt

I have been unable to implement any email filter in Xfinity Connect.  Has anyone had any success with this?

Tags (1)
Gold Problem Solver

Re: Has anyone made email filters function in Xfinity Connedt

If you are still old the old "Zimbra" webmail, filters will be very iffy. They seem to work much better in the new "Appsuite" webmail, where i have several running.

 

Which kind of webmail do you have (check the web address) and what problem are you having?

Frequent Visitor

Re: Has anyone made email filters function in Xfinity Connedt

The Xfinity web mail is "Zimbra".  How do I make the change?  I have tried many filters, very simple, and none have worked.

Gold Problem Solver

Re: Has anyone made email filters function in Xfinity Connedt


BetterService wrote: The Xfinity web mail is "Zimbra".  How do I make the change?  ...

Comcast being Comcast, you can't convert yourself. You can't even ask them to convert you. You have to wait until they get around to converting your email address. And then, you'll be stuck with Appsuite, like it or not. Once they convert you, you can't change back. Not so Awesome, I'm afraid.

Frequent Visitor

Re: Has anyone made email filters function in Xfinity Connedt

I have found Xfinity support to be very inconsistent in "support" via phone or chat with their printed documentation.  I could use "contradictory" in lieu of "inconsistent".  I have so informed them of this in multiple cases.  Perhaps they will read this and improve.