Gsuite Messages not getting through to Comcast.net recipients

[Mark7347]

I have the same issue as many other people here. M Gsuite domain (fisherberardilaw.com) is blacklisted. We are a law firm and many of our clients have comcast.net email addresses. NONE of the emails from my domain are going through and this is becoming a major issue. 

Please help me and correct this ASAP. 

[BruceW · Accepted solution]

If an employee doesn't help you here, Comcast Security Assurance should be able to. Give them a call at 1-888-565-4329 (from http://constantguard.comcast.net/help/report-abuse/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.

[BruceW · Accepted solution]

If an employee doesn't help you here, Comcast Security Assurance should be able to. Give them a call at 1-888-565-4329 (from http://constantguard.comcast.net/help/report-abuse/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.

[Mark7347]

Thanks. They have blocked me again! My domain is blocked again. Please, someone, I cannot contact my clients. This is really a major disaster for a LAW OFFICE!

[ComcastZach]

Hi Mark7347 -- I can help with your domain issue. Please send me a PM with your law firm's account information. I will work with our security teams on resolving any issues with this domain.

Click my name (ComcastZach) and click Private Message Me. 

[BruceW]

---

Mark7347 wrote: ... They have blocked me again! My domain is blocked again. ...

---

Are you sure? Comcast had serious problems with its email systems on Thursday and perhaps that's what you were experiencing. See the hundreds of posts at http://forums.xfinity.com/t5/Email-Web-Browsing/bd-p/EWB.