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Group email wont send

New Poster

Group email wont send

I have used group messaging with pre set lists often.  I created one today and it won’t send and doesn’t give me an error message.  Is there a limit on the number of addresses you can send an email to?

Email Expert

Re: Group email wont send

The email sending limits are found here-----------------

 

http://customer.comcast.com/help-and-support/internet/limitations-on-sending-email/

 

Exactly what happens when you try to send to the group?




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New Poster

Re: Group email wont send

I get the message that the connection to the server is not reliable.  I can do everything else like stream movies but can’t send this email.

Email Expert

Re: Group email wont send

GThere was a national issue with email late last night.  It's supposed to have been fixed now.  Are you still getting the same error message?




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Contributor

Re: Group email wont send

Latoque -- the email issues have not been completely fixed.  I posted twice earlier today and spoke with a Comcast CSR who received a note from management saying that the issues are continuing.  They believe it could be 24-48 hours to be fully resolved.  

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