Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,497,186

members

63

online now

1,703,433

discussions

Google Chrome

Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎08-31-2012
Posts: 1
Message 1 of 5 (5,861 Views)

Google Chrome

I just had xfinity installed yesterday and my favorite browser is Google Chrome but xfinity wants you to use IE. My favorite passtime is a game on facebook and it won't load using Chrome so I have to use IE which doesn't allow me to do things that I like to do with the game and it's recommended that you use Chrome. Is there a fix to be able to use Chrome? I also can use Firefox with this game but Chrome has always been the fastest and I definately noticed that the game just doesn't run the way it should without Chrome, it hesitates. I sure would love some input on this. Thank you.

4 REPLIES
Posted by
Email Expert

Member Since: ‎06-10-2006
Posts: 12,731
Message 2 of 5 (5,822 Views)

Re: Google Chrome

OK a couple of different things going on here.  Firstly, Xfinity doesn't care what browser you use.  The problem with the game you want to use probably has nothing to do with Xfinity.  All they are doing is providing you with internet access.  Were you able to use Chrome with your previous service provider to play that game?

 

Have you cleared out your cache in Chrome?  Then restarted it?  It sounds to me more like something going on in Chrome if it works in the other browsers.




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎05-20-2010
Posts: 1
Message 3 of 5 (5,721 Views)

Re: Google Chrome

Chrome does not work for the email in comcast ixfinity It is not the browser, it is xfinity programing to allow the browser to show correctly.  they need to update their end.

Posted by
Email Expert

Member Since: ‎06-10-2006
Posts: 12,731
Message 4 of 5 (5,716 Views)

Re: Google Chrome

It works just fine for me.  I just tried it.  There were some issues between Comcast and Chrome, but I think they have been largely resolved now.




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎11-25-2011
Posts: 3
Message 5 of 5 (5,663 Views)

Re: Google Chrome

Chrome is also my favorite browser and it has worked just fine ever since I had Xfinity installed - a long time ago now. I have GMail and Comcast.net tabs open all day long and they work like a charm!