Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,393

members

67

online now

1,954,914

discussions

Top

Found something better about new email system

Frequent Visitor

Found something better about new email system

In old system, an email could be dragged into a folder.  One quick easy intuitive step..   Don't  know why you would break that.

 

New system requires marking the mail to be moved, clicking on "Move Icon", clicking on folder to be sent to.

And.......... you can click on several mails to be moved, and they all move at once.

 

I still want to go back to old system.

Ron

Email Expert

Re: Found something better about new email system

You should be able to drag and drop them.  If you can't, try using a different browser.  Some people are having this issue.  So far it seems only to affect Windows machines.  Comcast has been made aware of this.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon