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Forwarding email

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Message 1 of 20
14,845 Views

I would like to forward email coming to my comcast.net account to my gmail.com account.  Can anyone tell me what to do?

19 REPLIES
Posted by
Networking Expert

Message 2 of 20
14,890 Views
Solution

Go to:

 

https://customer.comcast.com/Secure/Users.aspx

 

After you login in, the page will show most of your email settings, one of which is to change your email forwarding setting.  Click on the Edit button to the right of that and provide the request information and press the Save button.




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Posted by
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Message 3 of 20
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Thanks!

Posted by
Networking Expert

Message 4 of 20
14,828 Views

Anytime ;-)




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Posted by
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Message 5 of 20
14,319 Views

my forwarding to gmail has stopped working.  Is there something going on?

Posted by
Networking Expert

Message 6 of 20
14,280 Views

Have you checked your forwarding setup using the account link above?




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Posted by
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Message 7 of 20
14,084 Views

as shown below, there is no "edit" link for these settings; I am logged in but can't find a way to change the settings and forward email to another account. Suggestions? Thanks

mail Settings Current StatusHigh-Speed Internet Settings

Spam filterON
Email forwardingOFF
Email auto-replyOFF
Email restrictionsOFF
 
Plaxo auto sharing [?]ON
Personal web pages [?]ON
Posted by
Gold Problem Solver

Message 8 of 20
14,078 Views

The setting for changing Auto Forward,etc. can be found in XfinityConnect under the Preferences tab under Email on the left side. 

When you click on email this window below shows. 

Then when you click on Auto Forward you will be directed to this window below:  (NOTE:  I removed the very top of this window because it shows my Username)

 

 

 



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Networking Expert

Message 9 of 20
14,033 Views

fishp wrote:

as shown below, there is no "edit" link for these settings; I am logged in but can't find a way to change the settings and forward email to another account. Suggestions? Thanks

mail Settings Current StatusHigh-Speed Internet Settings

Spam filter ON
Email forwarding OFF
Email auto-reply OFF
Email restrictions OFF
 
Plaxo auto sharing [?] ON
Personal web pages [?] ON

 

You get this if the account you are logged into does not have authority to change the setting.  Use your Primary ID to make the change directly, or change the secondary ID type to UNRESTRICTED so it can change its own settings.




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Posted by
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Message 10 of 20
13,429 Views

Question:  Is there a way to forward any incoming comcast emails to TWO email addresses?  My roommate and I use this as a joint account, so it would be better if we BOTH got notices for comcast bills etc.  We do not use the comcast email, nor do we plan on using for anything but managing online payments etc.  

Posted by
Email Expert

Message 11 of 20
13,427 Views

katnholly1lfun wrote:

Question:  Is there a way to forward any incoming comcast emails to TWO email addresses?  My roommate and I use this as a joint account, so it would be better if we BOTH got notices for comcast bills etc.  We do not use the comcast email, nor do we plan on using for anything but managing online payments etc.  


You would have to set up an e-mail filter in Xfinity Connect to do so.

 

JR




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Posted by
Visitor
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 Posting replies is the best way to get involved.

Message 12 of 20
12,932 Views

I don't see this.  Where are you signing in at.  I tried the from the web and just opening Outlook.

Posted by
Gold Problem Solver

Message 13 of 20
12,885 Views

jmills16 wrote:

I don't see this.  Where are you signing in at.  I tried the from the web and just opening Outlook.



What is it you don't see?    If you possibly mean where to set up email filters go here OR reply with more details of what you need help with.:

Open XfinityConnect

Click on Preferences

A window opens... On the left side, click on Email Filters



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Visitor
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 Posting replies is the best way to get involved.

Message 14 of 20
7,487 Views

no such option for me

 

Posted by
Gold Problem Solver

Message 15 of 20
7,477 Views
What do you see when you click on Preferences, the click on the Mail icon? You should see a list, click on the one titled Email Filters. Do you get a page of Icons when you click on Preferences in XC? CC


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Gold Problem Solver

Message 16 of 20
5,496 Views
Posted by
Service Expert

Message 17 of 20
4,983 Views

 

2 posts by bvo82 removed and sent to a secure area out of public view because they violate forum posting guidelines.

 

Forum Guidelines state (clickable link) which everyone should read BEFORE making a first post

 

Please Don't


Post personal information in the forums

Please do your best to keep your identity and personal information safe. This includes:


Your full name
Your telephone number
Your Physical/Mailing Address
Email addresses
Credit Card numbers
Account numbers
Other personally identifiable information

Posted by
Gold Problem Solver

Message 18 of 20
4,335 Views
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 19 of 20
3,408 Views

Thanks a bunch from me, too!!

 

Posted by
Regular Visitor
Message 20 of 20
2,370 Views

where do I access spam filter on or email forwarding off?

 

Bob