Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,304

members

1,785

online

36,036

topics

Top

Forwarding Email

New Poster

Forwarding Email

Comcast doesn't seem to let me forward "bulk" mail that I receive.  I had "all mail" forwarded, yet Comcast categorizes some of the mail I receive as bulk mail and won't forward it!  Not convenient!

Gold Problem Solver

Re: Forwarding Email

They only forward mail they deliver to the Inbox. If you want to also forward messages they consider to be spam, you'll have to turn off spam filtering. If you have the new Open-Xchange "Appsuite" webmail ("connect.xfinity.com/appsuite/..."), you can do that by clearing the checkbox next to

 

    (gear icon) / Settings / Mail / Advanced Settings / Spam Filtering / Enable spam filtering

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 97 views
  • 0 kudos
  • 2 in conversation