After spending a good chunk of yesterday trying to get firefox to play nice with comcasts new home page, I am unable to get FF to load the new homepage. All I get is the blue background with "preloading preferences" running in the middle of the page. This goes on forever. Works great in IE. I'm running XP Pro, SP2, NAV 2004. Any ideas would be appreciated.
I have 1.0, and the home page loads--but it looks terrible. Lots of blue, white empty space. Looks fine in IE. Tried this on two PCs (running XP, SP2, NAV2003 on one, NAV2005 on the other) with same result, so I think this is a Comcast/Firefox issue. For those not having this type of problem with Firefox 1.0, let us know more about your configurations.
> I have 1.0, and the home page loads--but it looks
> terrible. Lots of blue, white empty space. Looks fine
> in IE. Tried this on two PCs (running XP, SP2,
> NAV2003 on one, NAV2005 on the other) with same
> result, so I think this is a Comcast/Firefox issue.
> For those not having this type of problem with
> Firefox 1.0, let us know more about your
Try the new one. FF 1.01 that is what I have and my comcast home page looks ok to me. I did not config anything.
Am using FF1.01, still have problems. Tried ctrl+F5 as suggested elsewhere; that seemed to clear up the problem, but don't know why. Seems like enough people have been having similar problems so Comcast is working on problem (read something about a style sheet).
I don't know why, but i had the same issue. Since i did the control + F5, it has yet to do it again. I do think its a permanent fix. Strange though that we had to do it in the first place. Comcast must have done something with the formatting.
Right after Comcast rolled out the new "homepage" my FF loaded perfectly. Now I can't get the homepage to load if I am signed in. I have uninstalled and reinstalled the Flash player, dumped the cache and it still won't work. I can sign in to Comcast using the "lite" version but all I get with the express version is the page trying to communicate with Comcast..."reading website" in the status line.
I continue to have intermittent problems with Comcast homepage and Firefox. Ctrl +F5 no longer solves the immediate problem.
However, when I cleared the cache that seemed to solve the problem. Since we haven't heard anything definitive from Comcast other than they are working on the problems identified (including this one), I will assume that "the problem" is a moving target.
Since not everyone has the loading problem--but a substantial number of people do--there is probably a conflict with a common software product (or products) loaded in the background of many systems. Patience--and feedback--may be the only way to ensure a long-term solution. I just hope Comcast monitors these forums....