Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,632

members

72

online now

1,953,523

discussions

Top

Firefox and xfinity e-mail issues

Regular Visitor

Firefox and xfinity e-mail issues

When I recently downloaded the last 2 versions of Firefox (31 and 32), I can't connect to xfinity e-mail.  I get the blue round and round of circles.  I can access it through the m.comcast.net/m/ link but it's really a pain.  Any solutions in the works?  Any know problems?

 

THANKS!

Email Expert

Re: Firefox and xfinity e-mail issues

I will comment--------I just updated to v32, running Windows 8.1.  I am able to access my Comcast email just fine.  Have you tried resetting Firefox to it's defaults?  Have you tried a different browser like IE or Chrome just as a test?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Visitor

Re: Firefox and xfinity e-mail issues

I'm still having issues.  I just downloaded the next version of Firefox and still the same thing.  It does work with IE but I HATE IE....too slow....just want my Firefox to work again...;-(

Service Expert

Re: Firefox and xfinity e-mail issues

Have you tried uninstalling FF and then reinstalling it with a new download?  FWIW, I don't know if it would help or not.

 

I've updated to 32.0.3 and I have no problems.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark a Best Answer!solution Icon

Regular Visitor

Re: Firefox and xfinity e-mail issues

I am still having issues with Firefox and Xfinity e-mail.  I am now on version 36.0.1 and still no resolution.  I am running windows 8.  Any updates or solutions yet??  I've tried re-installing everything and nothing works....also changed all my settings in Firefox and still nothing...HELP!!!  This is a little ridiculous....