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Finding old emails without an email address

New Poster

Finding old emails without an email address

Is there a faster way to scroll back through old emails other than just clicking on the down arrow 20 times just to get through one month?

Thanks,

Kathryn

Email Expert

Re: Finding old emails without an email address

You could try running a search for a date range like 04/04/2017-05/04/2017.  Other search criteria are found here--------------

 

https://customer.xfinity.com/help-and-support/internet/search-your-xfinity-connect-inbox/?eqs=FE5A83...




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New Poster

Re: Finding old emails without an email address

Thanks for your response. I'm still not having any luck. I copied the dates the exact way you wrote it but it says " no results found."

The link you sent says the same way.

Thanks for trying.
Frequent Visitor

Re: Finding old emails without an email address

I often have to do this. What I do is choose a search ot the full emails (body text too) based on some unique words that are probably in the emails. If they are referencing an event, for example, the name of the event or the city it is located in. If they are about a meeting I search the subject of the meeting or even a reference to "meeting last Thursday" if that applies, or first names of others at the  meeting. Normally after a try or two the emails all show up in the search.