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Facebook, Google, Gmail and youtube all load very slow

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New Poster

Facebook, Google, Gmail and youtube all load very slow

 Trying to make a long story short. I switched to comcast about a month ago form AT&T DSL my tv and Phone work fine, i've been having issues however with my internet. At first I was kind of busy and really did'nt notice them. Most of my pages load fast but I've noticed some of the ones i frequent take forever to load or dont load at all these include facebook, Gmail, Youtube and Google search. first i thought it was something with my laptop  did a bunch of scans/ tests cleared cookies and the cache downloaded a second browser in fire fox  nothing seems to work. I've ran several speed tests the latest results here http://stage.results.speedtest.comcast.net/result/300797142.png  i did get an error message from gmail saying i had a slow connection. i'm not really computer savy so i'm not shure what to do here i know my parents run the same performance package I do and test around the same speed  but they can access those sites no problem.

Accepted Solution

Re: Facebook, Google, Gmail and youtube all load very slow

 I did'nt install the toolbar. But the problem cleared up  I'm not shure exactly what i did i tried all kinds of pc maintence and programs  not shure which one worked but one of them did. Thanks for the help.

 

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Email Expert

Re: Facebook, Google, Gmail and youtube all load very slow

Just a long shot but-----when is the last time you did a complete de-frag on your machine?  Do you have a lot of stuff running in the background?




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New Poster

Re: Facebook, Google, Gmail and youtube all load very slow

just ran a defrag yesterday, and I've shut off alot of background programs. Thanks . Still having all kinds of problems and now other sites are starting to slow.

New Poster

Re: Facebook, Google, Gmail and youtube all load very slow

I have 2 questions for you:

 

1) Are you running Windows 7?

 

2) Did you recently install the Comcast Toolbar?

 

If your reply is Yes to both questions, the immediate solution is to un-install the Comcast Toolbar and never install it again. Your Browser will once again run at top speed.

 

I had the same problem about 2 years ago and after un-installing the Toolbar the problem was solved.

( There are incompatibility issues between Windows 7 and the Comcast Toolbar ).

Hope this helps you.

New Poster

Re: Facebook, Google, Gmail and youtube all load very slow

 I did'nt install the toolbar. But the problem cleared up  I'm not shure exactly what i did i tried all kinds of pc maintence and programs  not shure which one worked but one of them did. Thanks for the help.

 

New Poster

Re: Facebook, Google, Gmail and youtube all load very slow

Can you please list the things you tried?  I'm having the exact same problem with these same sites; it started about 6 weeks ago.  Other sites are blazing fast.  I can watch anything on Vimeo, but YouTube won't load at all.  I signed up for Comast Signature Support last weekend.  One of their tech guys poked around for about 45 minutes and told me that my registry was bad and that I had to re-install Windows, which seems kinda extreme.  If you remember which things you tried, I'll do them, too!

New Poster

Re: Facebook, Google, Gmail and youtube all load very slow

I am having the very same problem. Started a few days ago after I had a very slow connection (about 0.06Mb/s). The connection was resolved (and is now around 30Mb/s) but comcast site, google, gmail, facebook are very slow and youtube is nearly impossible to watch (and I use those all the time). Other websites, including movie streaming, online gaming and google earth, work fast. I have Vista and would appreciate help.

New Poster

Re: Facebook, Google, Gmail and youtube all load very slow

I am having the same problems and nothing seems to work. I think it is a clogged internet because it seems to happen at peak times of high usage. Has anyone else noticed this?