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External account failure

Regular Visitor

External account failure

This is my secondary account with xfinity. This seems to happen every few months.  Both emails are @comcast.net. Please help!

 

Retrieving messages for the following external account has failed:

  • Business (failing since 4/13/15 6:55 AM)
    Error: system failure: Unable to connect to POP3 server: LdapDataSource{id=1d4c4494-3e3f-4f14-8687-66259a9740ca, type=pop3, enabled=true, name=Business, host=mail.comcast.net, port=110, connectionType=cleartext, username=************************, folderId=14767}, invalid command

The failed accounts will not update until the problem(s) have been resolved. Click OK to go to account preferences.

Email Expert

Re: External account failure

If you have a business class account, they have their own set of forums for you here----------------

 

http://forums.businesshelp.comcast.com/

 

This forum is for residential accounts.




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Regular Visitor

Re: External account failure

This IS a personal account----it is a secondary account off of my main personal account-----