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Excessive failed authentication

Frequent Visitor

Excessive failed authentication

I also have this message.  I think it might have stemmed from not keeping my phone current with my computer passwords.  Anyway, I noticed that your solutions were posted via personal message, so I couldn't get help directly.

This is the message.  Can you help resolve it please?

An error occurred while sending mail: The mail server sent an incorrect greeting: resomta-ch2-13v.sys.comcast.net resomta-ch2-13v.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available, please contact support.

Official Employee

Re: Excessive failed authentication

Hello, johnk860. If you're still experiencing any issues with your email service can you please send me a private message listing the affected email addresses? I'd be happy to help look into this issue for you.




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Frequent Visitor

Re: Excessive failed authentication

No issues as yet.  Helping identify the source of the problem was the greatest help I've had from Comcast.  Thanks for staying with it.

Official Employee

Re: Excessive failed authentication

Hello johnk860, is there anything else we can assist you with?




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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
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Mark it as a solution!solution Icon