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Entering a new E-mail address when composing a message in Webmail?

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Entering a new E-mail address when composing a message in Webmail?

Greetings and felicitations. When using I attempt to enter an E-mail address that is not in my contacts list in the Webmail's "To" field, e.g.

 

John Smith <jsmith@generic.com>

 

or

 

John Smith jsmith@generic.com

 

the Comcast Webmail software treats each character string as separate E-mail address, and gives the following error message (when I attempted to use both addresses):

 

"The given E-Mail address '<John Smith <jsmith@generic.com>>, John Smith jsmith@generic.com' is invalid."

 

How do I enter an E-mail address into that field without first entering it into my contacts?


Accepted Solutions
Gold Problem Solver

Re: Entering a new E-mail address when composing a message in Webmail?


@DocWatson42 wrote: I should note that I'm trying to copy and paste the addresses from a text editing app.

Typing the following into Notepad in Win 10 and pasting it into Appsuite webmail works for me, does it not work for you? :

 

    "Jon Smith" <jsmith@example.net>, "Mary Jones" <mjones@example.net>

 

Appsuite converted that into the following "To:" line :

 

    To: Jon Smith <jsmith@example.net>, Mary Jones <mjones@example.net>


All Replies
Gold Problem Solver

Re: Entering a new E-mail address when composing a message in Webmail?

For me with Appsuite version 7.8.4-6-2 U-asd-13o,

    "Name1 Name2" <name1name2@example.net>

seems to work.

 

But Appsuite doesn't seem to like commas in the Name field, so

    "Name1, Name2" <name1name2@example.net>

and

    "Name2, Name1" <name1name2@example.net>

 don't work.

Expert

Re: Entering a new E-mail address when composing a message in Webmail?

I made up a couple of nonsense email addresses and it works for me using a comma as the separator.  The program creates the gray box for the address after you hit the comma--------------

 

Address field test for commas.PNG

 

Contributor

Re: Entering a new E-mail address when composing a message in Webmail?

I should note that I'm trying to copy and paste the addresses from a text editing app.
Expert

Re: Entering a new E-mail address when composing a message in Webmail?


@DocWatson42 wrote:
I should note that I'm trying to copy and paste the addresses from a text editing app.

OK I tried doing the same thing but copying from a Wordpad document.  Works just fine for me.  The trick is that you need to put the commas in place before you copy the addresses.

Gold Problem Solver

Re: Entering a new E-mail address when composing a message in Webmail?


@DocWatson42 wrote: I should note that I'm trying to copy and paste the addresses from a text editing app.

Typing the following into Notepad in Win 10 and pasting it into Appsuite webmail works for me, does it not work for you? :

 

    "Jon Smith" <jsmith@example.net>, "Mary Jones" <mjones@example.net>

 

Appsuite converted that into the following "To:" line :

 

    To: Jon Smith <jsmith@example.net>, Mary Jones <mjones@example.net>

Contributor

Re: Entering a new E-mail address when composing a message in Webmail?

Thanks. ^_^ Apparently my problem was that I was leaving out the quotation marks.