Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,411

members

683

online

36,052

topics

Top

Entering Multiple email addresses

New Poster

Entering Multiple email addresses

How can I insert multiple email addresses from a speadsheet listing into an email "To" box?  Currently I can only place one address at a time.

Email Expert

Re: Entering Multiple email addresses

Try putting a comma after each address in the spreadsheet entries and then copy them.  It works for me that way using Mac Numbers.  I would assume it would work the same way in Excel.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: Entering Multiple email addresses

I have used that method successfully on Xfinity's previous email platform but Comcast now admits that the new platform will not accept multiple emails pasted on its new email page.  I have been told that the techs are "working on it".  In the meantime I had to revert to using yahoo, gmail, etc. to send out large group messages.  Thanks for taking time to offer your suggestion.

Email Expert

Re: Entering Multiple email addresses

But I'm telling you I can do it.  I've copied and pasted multiple email addresses from Mac Numbers, a Mac Pages document, the body of an email etc.  Basically, most anywhere you can copy and paste from as long as you put a comma between them.  I don't know who told you that you can't, but I'm saying you can.  Try it from a Word document or something and see if it works for you.

 

 

 



Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: Entering Multiple email addresses

I have tried all methods that you have suggested without any success.  I am now going to assume that there might be a compatabilty issue with PC's.  Again, Comcast is aware of this specific issue (without mentioning that it does not apply to Apple programs)  Thank you for all your efforts on my behalf.

Email Expert

Re: Entering Multiple email addresses

I am at a loss here to figure out what is going on with your account.  I just tried it on my Windows 10 Dell laptop.  I typed out three of my other email addresses in Notepad, and three others in Wordpad, separated with commas-------------worked like a charm both times.  So I don't think it's anything to do with the operating system on your computer.

 

I dunno.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 5 replies
  • 238 views
  • 0 kudos
  • 2 in conversation