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Emails

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Emails

Can't always get into my emails from the new xfinity  home page.  Sometimes when I click on the envelope it goes to a 2nd page of xfinity.  Took me over an hour today to get into my emails.

Gold Problem Solver

Re: Emails

Have you cleared your browser cache, then closed and re-opened the browser?

 

Which browser/ version are you using?

 

Have you tried a different browser, just to test if the issue is with the browser currently being used?

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Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.