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Emails

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Emails

My emails keep getting deleted from my new android phone and from my new laptop.

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Email Expert

Re: Emails

1)  Are you using an email client on the laptop like Thunderbird or Windows Live Mail?  If so,are the emails being deleted from that?  Or are you using only the Comcast webmail, and they are being deleted from the server?

 

2)  Is the phone set up using POP3 or IMAP?

 

3)  Do you have a deletion setting in the Android OS on the phone?  If so how is it set?

 

4)  If you are using only the Comcast webmail and not a client or the mail app on the phone, how do you have your Comcast deletion schedules set in Preferences for the Comcast account?

 

There are a number of things that could be going on here.




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