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Emails are marked as read even though viewing in preview pane

Regular Visitor

Emails are marked as read even though viewing in preview pane

I used to be able to preview an email without it being marked as read.  I could single click or use my arrow keys to select a message and and it wouldn't show as read until I double clicked the message.  If I switch a message to show as unread, it shows as read again as soon as I select it.  I liked this option to avoid opening phishing or spam emails, and also to "flag" messages for my own purposes.

Email Expert

Re: Emails are marked as read even though viewing in preview pane

What you are describing is the new normal.  I haven't found any way to change it.  There is nothing in Settings that would alter it.




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New Poster

Re: Emails are marked as read even though viewing in preview pane

I keep hearing there is an option to change how emails in the preview pane are handled but so far no luck. This is so stupid and so shortsighted for a "new" email interface. It's been standard in other mail apps for years.  Hoping this might push this back to the top to see if anyone has come up with a solution.

New Poster

Re: Emails are marked as read even though viewing in preview pane

Comcast really blew it on this one.  They need to return to the industry standard on this.  There are many times that I just need to preview to see if an email needs immediate response or if it can wait.  Now I have to remember to change it back to "unread" or it becomes an issue to remember it that email was handled.

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