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Email

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Email

Comcast/Xfinity is no longer my internet provider but you generously offered to let me keep my email address, using your server, whitch I accepted (thank you very much). Unfortunately, my email service has been terrible for the last two weeks.

 

I get email only sporadically—then I get a bunch, but only through the subject line. There is no content shown, only the “loading” symbol. Eventually (on the emails I try to open) they will come through, but sometimes it is a day later.

 

I have considered coming back to Com/Xfinity because of your higher speeds, but this is really not acceptable.

 

This is the third time I have contacted you about this problem.

Email Expert

Re: Email


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.




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New Poster

Re: Email

Thanks very much for your help.

Email Expert

Re: Email

Just curious, and others will want to know------------did the suggestions help with your situation?




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee.

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Mark an Answer!solution Icon

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