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Email

New Poster

Email

No emails since yesterday on any device.  Any suggestions?  I chatted live and they told me it would be fixed in 1 hour, 2 hours ago.

Gold Problem Solver

Re: Email

What happens if you send a test email to yourself? Does it send? Do you receive it? Is the problem happening with their Xfinity Connect webmail, an email program, or an app on a mobile device?

Check your "Email Safe List" setting under Preferences / Email / Email Safe List at https://betapf.connect.comcast.net/. This option sometimes gets turned on when it should be off.

New Poster

Re: Email

The emails were just gone.  They tried to get them back for me, but they were still missing out of all the emails they managed to send to me.  I have since moved most of my email to my yahoo account.