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Email

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Email

I cannot open any of the items in my email or send emails.  Problem started on 2/12, was ok for awhile and I have had the same problem since the evening of 2/13/2016. Called customer support but they were of no help.  Any solutions?   

Gold Problem Solver

Re: Email

Close out of email.  Clear your browser cache.  Close and re- open your browser and Thrn try getting into your email again.

 

Which browser are yiu using?  Have you also tried using a different browser to determine if the issue is browser specific?  Try that too,

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Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.