Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,878

members

69

online now

1,952,781

discussions

Top

Email

New Poster

Email

How can I get my email to display in chronological order.  The new email appears at the top of the screen, but if I open an email and then go back to the list, they new emails are scattered randomly among older emails. I have to hold on to some old emails for business purposes and it is very frustrating having to scroll down through 50 or so emails looking for the new ones.

 

Email Expert

Re: Email

Assuming you are using the default Full version of Xfinity Connect, on the toolbar above the message list click on "View".  Make sure you have it set to "By Message" instead of "By Conversation".  Also, do you have "Sorted by Date" set at the top of the list?  If not, right-click on the grey area to the right of that and you will see this-----------------

 

Sorting Options from Gray Bar 03:04:2015.jpg




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon