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Email with Internet Explorer

New Poster

Email with Internet Explorer

When I use Internet Explorer, I often have to try five or more time to access my emails from the Xfinity home page. This is a new wrinkle because I've been using IE with Xfinity for years without this problem. Is there a conflict now between IE and Xfinity?
Email Expert

Re: Email with Internet Explorer

Try clearing out IE's browsing history, then close it out and re-start it in a fresh session.  Does that fix it?




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New Poster

Re: Email with Internet Explorer

Clearing out the history worked. I also had to enable Javascripting, which I think conflicts with Google Chrome. I'm guessing I'll have to choose one or the other.

Email Expert

Re: Email with Internet Explorer

I've used Chrome and IE on the same machine and didn't have to adjust javascripting.  In IE, do you have Compatibility mode enabled for comcast.net?  You will find it in the Tools menu.  But I'm glad you got it sorted out.




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