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Email spam

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Email spam

My "spam" folder in my email is always empty.  Is there a setting for this folder?  Someone has been trying to email me and said there email sometimes goes to spam.  However, I never have any email in the spam folder. What can I do to correct this?

 

 

Official Employee

Re: Email spam


jballasy wrote:

My "spam" folder in my email is always empty.  Is there a setting for this folder?  Someone has been trying to email me and said there email sometimes goes to spam.  However, I never have any email in the spam folder. What can I do to correct this?

 

 


jballasy-

 

It sounds like you don't have it enabled.   This should help you get it the way you want:

 

https://www.xfinity.com/support/internet/spam-filters-and-email-blocking/

 

ComcastDaveL

 





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