Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,343

members

6

online now

1,953,181

discussions

Top

Email spam and scam

New Poster

Email spam and scam

I continue to get emails on the comcast email which ae both spam and scam.  (I have already told comcast I really do not want ANY email.). I understand comcast makesmoney on email spam but spam which is scam is a different subject.  The biggest point of all this is that I HAVE TO PAY TO GET THESE EMAILS.  I do not want them.  But number 2, the two sitting in mty email box right now, are scams.....they are both flim flam emails that people click on and are rip offs.  Dr Oz has already said they are not his or connected with him in any way.  Yet comcast continues to send these out to me.  They are scams.  The second one is also a scam saying I have won a $50 Walgreens card.  I contacted them just to find out and they said it is a scam.  So in both cases, comcast is scamming us and CHARGING US to be scammed.  I have told comcast I do not want these emails yet they continue.  It's amazing to me that comcast is going to lose me as a customer because they insist on sending me email I do not want.

Email Expert

Re: Email spam and scam

What you are describing is not being sent by Comcast.  It is junk mail that got past the filters.  Just keep marking them as spam when they get to your Inbox to help "train" the filters.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon