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Email slow to open as ads promotions load slowly

Regular Visitor

Email slow to open as ads promotions load slowly

When opening my email account ads and announcements must load first and are very slow in doing so. What can be done?

New Poster

Re: Email slow to open as ads promotions load slowly

Does anyone have an answer as to what to do about email loading slowly waiting for promotion ads to post?

Regular Visitor

Re: Email slow to open as ads promotions load slowly

I have the same problem and spent hours with xfinity tech. and NO HELP. They act like they never heard of this problem and have you do so many changes that are useless. Still the same tonight

Regular Visitor

Re: Email slow to open as ads promotions load slowly

Same issue here - seems to be getting worse.

Regular Visitor

Re: Email slow to open as ads promotions load slowly

long running script comes accross the bottom with every email wanting to open.

Gold Problem Solver

Re: Email slow to open as ads promotions load slowly

The script error has been reported to Comcast.  They are working on a fix.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.