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Email redirect

New Poster

Email redirect

When I click on an Xfinity web-based email, I often get redirected to a full-page commercial (for a singles dating site, no less!)  This is obnoxious and I'd like to know how to eliminate it!  I'm paying for internet and email, and there are enough ads on my home page without being bombarded with a full-size page I did not ask to see. Is this coming from Xfinity? Does it happen to anyone else?  Any Ideas how to get rid of it?

Thanks!

P.S. I have an Apple Comupter so don't think I've picked up malware.

Email Expert

Re: Email redirect

I'm on a Mac and I'm not getting anything like that.  As a test, try using a different browser and see if it still happens.




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Official Employee

Re: Email redirect

It sounds a lot like adware, not malware that you may have picked up.  You may want to try switching browsers to see if that helps as well as trying an adware cleaner.




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New Poster

Re: Email redirect

Thanks for your responses, Jordan and Latoque. I've had that suggested twice. I'll check it out.

C~