Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,543

members

47

online now

1,954,968

discussions

Top

Email problems

New Poster

Email problems

Yesterday my Comcast email didn't work at all. Today it's working again but all of my saved and other emails prior to yesterday are gone.  How can I get them back? 

New Poster

Re: Email problems

Mine as well - the exact same thing. Tech Support seems helpless about it.

 

Tags (1)
New Poster

Re: Email problems

It was frustrating to talk with the Comcast rep about it yesterday who started to walk me through some sort of reconnect process and then suddenly said "by the way, email isn't working today and there's no estimated time of repair".  Why couldn't the Comcast website have information about it there?  This has prompted me to finally get going on setting up and using a gmail account instead so I'm not forever tied to Comcast.