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Email page won't load

Regular Visitor

Email page won't load

It always takes longer than any other email service to access Xfinity's, but today it times out and returns an error that the service is unavailable. I never have a long delay like Xfinity's when using AOL, gmail, yahoo. It seemed to get worse after the 'new' email upgrade. 

Regular Visitor

Re: Email page won't load

Finally got to it after a long wait.

Email Expert

Re: Email page won't load


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way.




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I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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Regular Visitor

Re: Email page won't load

Next time I'll try a different browser, but Xfinity's is the only one giving me trouble. It worked today without too much of a delay.