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Email not working

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New Poster

Email not working

Email not working.  Tried going in through Chrome and Internet Explorer

Accepted Solution

Comcast email

Comcast email keeps sighning me out

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New Poster

can't connect to comcast email

Over 50% of the time, after I sign in, I cannot view my email. Instead,after the arrow goes counter clockwise for a minute or two I get a message saying "this page is unavialable"   ???????????????????

Regular Visitor

Comcast email

Comcast email keeps sighning me out

Regular Visitor

not able to access my email messages

it seems to be caught in a loop I have email but it will not let me get to the messages to read them whats goiing on?

Contributor

Re: Email not working

same here.... little blue circle spinning & spinning & spinning...

Regular Visitor

Re: not able to access my email messages

Nor can I.     Every other day there is some type of malfunction with Comcast be it internet, cable or phone and yet they want us to pay more.

Regular Visitor

Re: not able to access my email messages

Same here... they need to fix this..

New Poster

Mail server

Why can't i read my mail? l login but never get to mail server...

Frequent Visitor

Re: Email not working

Not working here, either.  Exactly what is being done on the backend that no one warned us about?  Again?

New Poster

Re: not able to access my email messages

Nor can I

Regular Visitor

Re: Email not working

I have been having trouble for about two weeks accessing my email.  Connection very slow or not at all.  Tired of looking at a spinning circle when I have important emails to access and send.  What's up?

Frequent Visitor

Re: Email not working

Having the same problem.  Located in Brewster, NY.  What's going on and why hasn't any tech person seen this and tried to resolve it!

 

Regular Visitor

Re: not able to access my email messages

i called the help desk and they had me clear my cookies and cache... mind you i reboted the router/modem while on hold (use your cell to call) and they think the clearing of cokies fixed it... Idiots.

Regular Visitor

Re: Email not working

How do you talk to a person at comcast to resolve their chronic malfunctioning email system? It doesn't help to have customers talking to each other!!

Regular Visitor

Re: Mail server

i'm having the same problem on my 2 laptops...blue circle keeps spinning...but nothing , no emails for 5-10 minutes now?

 

New Poster

Re: Email not working

Email not working either thought it was my computer,used a different one same thing blue circle spinning but not connecting. great I ordered a gift certificate that was sent to my email for my Daughters Birthday. But i feel better because I see I am not alone.

Regular Visitor

Email

My email is not working either, What's going on?

 

New Poster

Re: Email not working

Frustrated because I need to track a package but can not access email to get the tracking information.  If I can't rely on this email, then my list of reasons to cancel my service is growing. We should at least get an error message telling us they are aware of the problem and it is being worked on.

New Poster

Re: Email not working

Adding my voice to this discussion.  I can't get to my email at all.  I've tried 2 different Windows computers, IE & Chrome.

My connection to websites is fine; just can't get to the mail.

Frequent Visitor

Why won't my Comcast e-mail open!!!

Why won't my Comcast e-mail open!!!

Frequent Visitor

Re: Email not working

FINALLY I GOT ON TO MY EMAIL!!!! YAY!  I HOPE OTHERS WILL NOW, TOO!

New Poster

Re: Email not working

Well, I don't feel so bad. Mine isn't working either. I'm in Paducah, Kentucky.

Regular Visitor

Re: Comcast email

Now i cant even empty the trash emails. This is crazy

Regular Contributor

Re: Email not working

At least I can still access the e-mail page via a mobile workaround in this link:

 

http://m.comcast.net/m/

Regular Visitor

email

My email won't load, blue circle just keeps spinning!

Frequent Visitor

Re: Email not working

Interestingly, they may have been changing drop down menus.  Now when I right click an email entry, the menu is changed, and appears to be larger, or more spread out.  I don't know what Comcast is messing with.

Regular Visitor

Re: Email not working

^^ me too. cannot login to email from multiple browsers for about a week.  firefox, chrome, IE.  just a spinning blue circle. Smiley Sad

 

Contributor

Re: Email not working

Not working for me either for several hours now.  Gotta love that comcast quality...

Regular Visitor

Re: Why won't my Comcast e-mail open!!!

Mine won't either

Frequent Visitor

Re: Why won't my Comcast e-mail open!!!

Same problelm here.

Regular Visitor

Re: Email not working

I can't get to my e-mail either.  So glad I'm paying exorbitant prices for this service.

New Poster

Re: Why won't my Comcast e-mail open!!!

Is anybody at Comcast fixing this issue?

New Poster

Email won't open

Is someone at Comcast aware of this problem? I'd email you but I can't...

Frequent Visitor

Re: Email not working

Thanks!  It is kinda stupid to be paying $200 a month to have to resort to another user letting us know how toaccess our emial thru a mobile website address.  God!!!!!!!!!!!!

New Poster

My email will not load, just a spinning wheel

My email will not load, I just get the spinning wheel, ho do I get this fixed?

New Poster

Re: Email not working

Gotta laugh when I saw subscriptions in Reply to Message. E-mail me when someone replies??? WHY? I can't get in to do anything...I guess they have gotten so big they feel they don't have to do anything anymore. I have very important e-mails coming in, I'm glad I don't have to rely on comcast for my living. It would probably take 100 times more people than we who are voicing our complaints to say we've had enough of the sloppy mess comcast has made of all phases of their services. All I know is I'm ready to throw in the towel. If its not the internet, its TV and the agents are a joke. I think their trained to make it sound like they know what their doing, and just get you off the phone, that is if it didn't already cut you off when they say they are going to switch you to another person.............

 

New Poster

Re: Email not working

Thank you, thank you, thank you.

http://m.comcast.net/m/ works ... for now ....

Valued Contributor

Re: Email not working

email just spins wont sign in has been doing this all afternoon and now eve too. NE usa.

 

New Poster

Re: Email not working

email not working...just the blue circle of death for several hours.  but, hey...Comcast says all is working just fine.   Frustrating.

Contributor

Re: Email not working

I cannot sign out of my email. There are no drop down menus at all and no ads. Yeah on the no ads but not being able to sign out of my email account is not good? It is always something with COMCAST! =(   Sure do wish Google Fiber was here in MS!

Regular Visitor

Re: not able to access my email messages

JUST SWITCHED FROM WIRED TO WIRELESS INTERNET AND EXPLORER WORKS, BUT E-MAIL STOPPED

RECEIVING MAIL. MESSAGE BOX COMES UP AND SAYS: "ERROR 0X800408FC - SERVER NAME CAN NOT BE

FOUND ON THE NETWORK". WHAT CAN BE DONE?

                                                                                                 ALEX

New Poster

Re: Email not working

I cannot log out of email either. Very frustrating!

Frequent Visitor

Re: Email not working

If you solve the problem of not getting you email then please say more than Yay. there are others who still have the problems.

Thank You.

Frequent Visitor

Re: not able to access my email messages

Why are you calling people who helped you idiots.  If you found a person who really helped you on Comcast then say Thank You.  You make customers sounds like idiots. 

Frequent Visitor

Re: Email not working

I am replying to 'ellie45':  I said "Yay" because I was happy to get to my inbox.  No one helped.  It just happened miraculously!

New Poster

Re: Email not working

Getting POP3 server timeouts, opened chat with "tech" support, total waste of time! Happens all the time in the evening. The chat "tech" support ended chat when I requested a ticket be opened on POP3 server. It's Comcast server!! Reported employee ID in follow up survey! Always ask for employee ID!

New Poster

Re: Email not working

My email has be out for 13 days. I have called 23 times. They tell me each time they are working to fix the problem.
Not one person has had any kind of answer as to why or when they might get things fixed.
Frequent Visitor

Re: Email not working

I got an email specialist at comcast.

I wanted the newest mail server settings.

Maybe you will have better luck. Here is the number

1-888-565-4329

Frequent Visitor

Re: Email not working

Also, if you do get the settings please put them on here. They gave me bad info and I made it work for a day.

Frequent Visitor

Re: Email not working

How old are you?  There are very frustrated people on here and no technical help.

If you figured it out yourself or PeterPan told you then you still can share your success story.