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Email not being marked as read once a reader clicks on a message and reads it.

New Poster

Email not being marked as read once a reader clicks on a message and reads it.

Email not showing it's marked as read after I click and read the message.  I'm using version 7.8.4-1.0.0-22. I used Chat yesterday and reported this problem.  I don't think Comcast gets it that a problem has developed in Comcast email where when one reads an email it does not then show as read.  Comcast, please check this problem and fix it.  Thanks.  It's a pain to have to manually mark mail as read each time.

New Poster

Re: Email not being marked as read once a reader clicks on a message and reads it.

yes the same thing has happened for all user's in our company  this NEEDS TO GET RESOLVED

 

New Poster

Re: Email not being marked as read once a reader clicks on a message and reads it.

Same problem here!