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Email line spacing

Frequent Visitor

Email line spacing

When I'm typing an email, I cannot make a paragraph.  The email turns out all single spaced.  I have tested this by sending an email to myself and it looks awful.  However, if I click the "forward" to resend the email, it becomes the way I want it to look.  Also, sometimes when I'm typing, I have to use the down arrow in order for the text to contine.  Something is not right.  Anyone know what is happening?  Thanks

Email Expert

Re: Email line spacing


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. If it works OK then you will know the problem probably lies with the first browser. eg: if you are using Internet Explorer, try Chrome or Firefox.

I'm assuming you are using only the Comcast webmail UI on a computer.




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Frequent Visitor

Re: Email line spacing

I did as you suggested and I used both Internet Explorer (my preferred browser) and Google Chrome.  Same problem with both.

Email Expert

Re: Email line spacing

Can you try writing an email from another computer?  




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Mark it as a solution!solution Icon

Frequent Visitor

Re: Email line spacing

Thanks for writing, but I do not have any other computer.