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Email issues

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Frequent Visitor

Email issues

I'm not receiving some email.  I have email redirected from another domain to my comcast email account.  Part of the header from mail failed to deliver is below.  It appears that comcast rejects the email. Any idea on how to fix this issue? 

 

#< #4.0.0 X-Postfix; delivery temporarily suspended: host mx1.comcast.net[96.114.157.80] refused to talk to me: 421 resimta-po-14v.sys.comcast.net comcast 38.101.213.201 Throttled - try again later. ZnQr1s04r4MGsdy01 Please see http://postmaster.comcast.net/smtp-error-codes.php#RL000002> #SMTP#

Accepted Solution

Re: Email issues


scylla wrote: ... It appears that comcast rejects the email. ...

Did you follow the link? : http://postmaster.comcast.net/smtp-error-codes.php#RL000002

 

If you still have questionsabout this, call their Comcast Security Assurance group at 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.

View answer in context
Regular Visitor

Re: Email issues

I'm experiencing the same problem on at least one of my forwarding aliases, and significant delivery delays on others.

I also received the "throttled" auto-response.This started about 48 hours ago.

 

I currently have tickets open at both my domain provider, and Comcast.

Gold Problem Solver

Re: Email issues


scylla wrote: ... It appears that comcast rejects the email. ...

Did you follow the link? : http://postmaster.comcast.net/smtp-error-codes.php#RL000002

 

If you still have questionsabout this, call their Comcast Security Assurance group at 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.