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Email folders

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Email folders

Does anyone know how to set the number of emails that can be saved in the "Sent" email folder?  Or do they drop off by how old they are?  Is there a way to control this?

Accepted Solution

Re: Email folders

The old Zimbra format looks like this-------------------

 

 

Old Email Format.jpg

 

 

The new Appsuite format looks like this---------

 

 

New Format.jpg

 

 

So to answer your question-------yes, Preferences only appears in the old one.  In the new one, you access your settings by clicking on the gear icon in the upper right corner of the Inbox page, and then on Settings.

 

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Email Expert

Re: Email folders

If you are still in the old email format (Zimbra), from the Inbox page go to Preferences>>>>>>.Email>>>>>Email Deletion Schedule.  There you can see what time setting you have for the Sent folder.  If you are in the new format (Appsuite), they should be kept indefinitely until you delete them.  There is no schedule you can edit.




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New Poster

Re: Email folders

Thank you for the reply but I need a little clarification if you don't mind.  I believe I am on the "Appsuite" version because I see that specified in the url address line.  Would I only see Preferences >>> Email if I was still on "Zimbra" version?  I am guessing that is the case because I do not see  Preferences anywhere.  Please advise - Thanks.

Email Expert

Re: Email folders

The old Zimbra format looks like this-------------------

 

 

Old Email Format.jpg

 

 

The new Appsuite format looks like this---------

 

 

New Format.jpg

 

 

So to answer your question-------yes, Preferences only appears in the old one.  In the new one, you access your settings by clicking on the gear icon in the upper right corner of the Inbox page, and then on Settings.

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon