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Email deletion

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Email deletion

I transfered email to a created file but it later is no where to be found in that file. How long is mail suppose to be retained in a created file? I see no deleation schedule for a created file in the help section. Whay does email go away?

Email Expert

Re: Email deletion

Did you mean that you created a folder and then move some email to that?  If so, did you create it as a sub-folder of another one?  When you do that, the created folder will be subject to the deletion schedule you have set for the parent folder.  To check what your settings are, from the Inbox page go to Preferences>>>>>>>>>Email>>>>>>>>>>Email Deletion Schedules.  Make any changes you need to.




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