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All my saved emails and folders are now gone with this "new" system. Help!!!
Do you mean you cannot see any folders at all? Is the folder pane missing? If so, this should sort it out for you-----------------
https://forums.xfinity.com/t5/Internet-Archive/view-forlders-in-email/m-p/2839240#M505431
No, the folders aren't hidden, they're just not there. All my emails before last Thursday are gone too...Really, really, really, bummed....
Then I will escalate this to the forum admins for follow-up.
Hello @krey11. I can assist in getting an Advanced Repair ticket opened for you so our team can look into getting this missing emails issue fixed for you. Please send me a private message and include your full name and account primary phone number so I can assist you.
Hello @PHILNEMIEC. I can assist in getting an Advanced Repair ticket opened for you so our team can look into getting this missing emails issue fixed for you. Please send me a private message and include your full name and account primary phone number so I can assist you.
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