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Email Snafu

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Email Snafu

All of a sudden, I am not receiving emails only to discover that they are being defaulted to one of my folders. How do I get them back to my Inbox?

Official Employee

Re: Email Snafu

If they're being marked as Spam/Junk, use the "Not Spam" button in the webmail to help train the filters.  If they're going in a different folder, check your webmail filters/rules.





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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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