Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,709,973

members

79

online now

1,873,243

discussions

Back to Top

Email Snafu

Posted by
New Poster
  • Congrats on Posting your first topic!

Message 1 of 2
108 Views

All of a sudden, I am not receiving emails only to discover that they are being defaulted to one of my folders. How do I get them back to my Inbox?

1 REPLY
Posted by
Official Employee

Message 2 of 2
77 Views

If they're being marked as Spam/Junk, use the "Not Spam" button in the webmail to help train the filters.  If they're going in a different folder, check your webmail filters/rules.




Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast: Product; Support; Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon