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Email Sent to Gmail Accounts Not Received

New Poster

Email Sent to Gmail Accounts Not Received

Email sent to Gmail accounts from my Comcast email account are not received. My email client is Thunderbird. There are no errors when sending email and the Sent folder shows the messages sent to Gmail accounts. I believe that email destined to my Comcast account from Gmail accounts are not being received, but I cannot be entirely sure of this. This problem seems to limited to Gmail accounts as I can receive and send email to other accounts. In perusing the Comcast forums, people with similar issues have traced it to spam filters within Comcast. Not sure this is the issue in this case.
Email Expert

Re: Email Sent to Gmail Accounts Not Received

If you use only the webmail interface for both Comcast and Gmail, does anything change?  Can you try sending a test email that way from your Gmail account to the Comcast account?  Also, you can call Comcast secuity to see if there is some blocking issue going on------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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