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Email Select Addresses

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Email Select Addresses

I have several unwanted email addresses in my "Select Addresses" They were not put there, just popped up. I haven't been able to delete them, because they are not in my Address Book.

I stayed on the phone with Comcast for 50 minutes, three people trying to resolve this issue. No luck. Any help would be greatly appreciated. Thanks

Email Expert

Re: Email Select Addresses

The auto-complete feature in the Comcast address book has it's own memory.  You can't access it or alter it.  Periodically Comcast will re-set accounts, and at that time entries that have been deleted from your address book should vanish.  However, they only do that sporadically, on no particular schedule.  So those old addresses could keep popping up for quite a while.

 

Also, when you type an address into the To: Cc: or Bcc: fields, the feature will remember it if you actually send an email to that address, even if it’s not in the address book. It's actually pretty common behavior with webmail accounts.




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