Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,092

members

1,374

online

36,347

topics

Top

Email Not Received

New Poster

Email Not Received

Somone replied to my email to them 3 times today. But I have not received any of the responses. It's not in spam. Any ideas where to find those replies?

Email Expert

Re: Email Not Received

First, try sending yourself an email from some other, non-Comcast account you have like Gmail or Yahoo.  Does it get through OK?  If not, call Comcast security and see if there is a blocking issue with the other sender's domain--------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 143 views
  • 0 kudos
  • 2 in conversation