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Exactly what happens when you try to access your email? Are you getting as far as the Inbox or what? Are you using only the Comcast webmail UI, or an email client? Are you on a desktop or laptop, or a tablet or what?
I am having issues getting into e-mail as well. Whenever I go to:
And then click on the little e-mail icon, it brings me to another page:
Then when I click on "email" on that page it brings me back to:
I click on the e-mail icon and it brings me back to:
This loops infinitely if I keep trying the same steps outlined above.
This problem only seems to be occurring on firefox. I tried on chrome and it worked fine.
Tonight I am having exactly this same problem -- endless redirects to sign in... I stopped trying after four iterations.
I am using Safari on my iMac.
It had been working earlier in the day.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.