Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




Email Filter Conditions

New Poster

Email Filter Conditions

I am on the newer version of Comast's email and trying to add a FILTER RULE with a condition that says if the FROM email address contains '@comcast.net' use the ACTION 'Keep' it in the Inbox.  It seems that the FROM condition is only looking at the text name: "Mary Smith" and not looking at the email address:  MarySmith@comcast.net.  Can anyone tell me how to set the condition to look for the email address that contains '@comast.net' or '@aol.com' with the condition to KEEP?



Tags (2)
New Poster

Re: Email Filter Conditions

In their newer Open-Xchange "Appsuite" webmail ("connect.xfinity.com/appsuite/..."), when creating a new filter, select "Header", then in the "Name" of the header you want to enter "Return-path".  In the second box click on "Contains" and you can enter @comcast.net or @aol.com or whatever you want to search on.