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Email Display Name

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New Poster

Email Display Name

When I used to send an email it displayed just my email address.  Ever since Xfinity changed the email format my whole name shows up -- I would like it to either be my email address or my first namd and two initials NOT my whole name.  Is there a way to fix it???

Accepted Solution

Re: Email Display Name

There are two ways to do this in the new format:

 

Click on the little gear icon and choose settings.

Click Account on the left, then next to Email, click Edit

You will see a field "Your Name" that you can edit to change your Display Name. 

Click Save

 

OR

 

Click Compose

At the end of your from name click the little down arrow 

Choose Edit names

You can check the box and change the name to whatever you want it to be. Or uncheck it to have it match your Display Name.

Click Save

 

 

View answer in context
Service Expert

Re: Email Display Name


Jill-SM wrote:

When I used to send an email it displayed just my email address.  Ever since Xfinity changed the email format my whole name shows up -- I would like it to either be my email address or my first namd and two initials NOT my whole name.  Is there a way to fix it???


Go into Settings>>>> Accounts and EDIT the Email Account name to what you would like displayed.




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Official Employee

Re: Email Display Name

There are two ways to do this in the new format:

 

Click on the little gear icon and choose settings.

Click Account on the left, then next to Email, click Edit

You will see a field "Your Name" that you can edit to change your Display Name. 

Click Save

 

OR

 

Click Compose

At the end of your from name click the little down arrow 

Choose Edit names

You can check the box and change the name to whatever you want it to be. Or uncheck it to have it match your Display Name.

Click Save

 

 





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Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon